Programs and Services

Second Opinion
Recognizing that the online learning environment is changing almost by the day, the Director of COL, Ray Schroeder, provides rapid responses for members seeking expert advice—or a “second opinion.” Members receive a response via email within 24 hours. Members can also schedule thirty-minute phone consultations with the Director of COL free of charge. Click here for more info.

Benchmarking Studies and Research
COL coordinates with UPCEA’s Center for Research and Marketing Strategy to conduct benchmarking studies and other research related to online education.  In the past, UPCEA partnered with NASPA and Inside Track to benchmark student services and student success infrastructure for online learners, and partnered with WCET to survey institutional responses to the state regulation of online learning. 

Onsite Consulting Services
The Director of COL, Ray Schroeder, is available for onsite consultations and training sessions. Members receive discounted prices. Typical services include:
  • Comprehensive review of online infrastructure, strategy, programs, services, etc. (sometimes this form of consultation requires a team of visitors that includes other content experts – adult professional continuing education, market analysis, etc.)
  • Deans Day or Administrative Retreat is a half-day or full-day retreat to discuss strategies for new program implementation, faculty load, online support services, faculty development, online student retention, and a host of related topics customized to meet the needs of the institution.
  • Faculty Day is a half-day or full-day workshop with faculty members to address the effective pedagogy and technology of online teaching and learning. Other topics that may be covered include active learning, time management for the online faculty member, engagement of online students, introduction to data analytics, and more.

Annual Event Dedicated to Online Leadership and Strategy
The Center for Online Leadership is engaged in the development of the Summit for Online Leadership. UPCEA co-hosted the inaugural Summit with the American Council on Education (ACE) in San Diego in January 2014. This landmark event convened some 365 presidents, provosts, deans and directors to examine the rapidly evolving strategic landscape of online learning, and event attendance was even higher in 2015. In 2016, the event will be held June 27-29, in Washington, D.C..

Online Leadership Roundtable
The Online Leadership Roundtable is designed for senior administrators charged with managing online learning at their institution. The purpose is to examine the changing environment, develop strategic responses, consider collaborative opportunities, and help shape national policy for the future of online learning. Invitation to the complimentary Online Leadership Roundtable includes both the Institutional Representative and the chief online learning officer for UPCEA member institutions (if those are different individuals). Each institution’s delegate(s) to the Roundtable will be able to attend the in-person meeting of the Online Leadership Roundtable on a complimentary basis each year, and will be at the forefront of UPCEA’s growing number of online initiatives. For 2016, the Online Leadership Roundtable will take place in conjunction with the Summit for Online Leadership in June 2016 in Washington, DC. 
For questions or to register as your institution’s representative to the Roundtable, contact Varsha Patel at
Monday Briefing 
A bi-weekly insider's guide to cutting edge or breaking news in the field of online education, the Monday Briefing is designed to position members as thought leaders on their campuses. Ray posts his musings on the latest in online education in Online: Trending Now.

“Ray Schroeder has for many years championed online learning as a national leader and a well-respected academic. Ray has brought his passion for innovation in online learning and the access it affords students to UPCEA. He will be a tremendous resource to UPCEA members, whether they are seeking to move into distance education or already have well-established programs.”

- Tom Gibbons, Northwestern University